Service Quality Assurance
In order to better solve your problems, we also provide you with real-time online consulting approach. Real-time for you to solve a variety of questions.
Her main job is to:
First, accept the client integrated business consulting, technical support for customers;
Second, acceptance, coordination, handling customer complaints and solve difficult problems of customers;
Third, the initiative to communicate with customers, contacts, to understand the feelings and needs of our customers, timely feedback to all relevant customer information management and production enterprises, and properly addressed.
Fourth, sale, sale, sale and provide quality assurance tracking;
To create customer profiles, to achieve regular customer visits, listening to the views of users;
VI, caring attitude to customer needs as a starting point, customer satisfaction as the end point;
Accept clients integrated business consulting, technology services mainly for customers with products before, during and after sales technical support and solutions. In order to make every customer in the company can be satisfied with services and to maintain good relations of trust, we emphasize the relevance and effectiveness of customer service, and the implementation of the admissibility of responsibility, that each customer call, responsible for every problem, so that they promote good feeling and deepen understanding. If you have any questions about our products and demand for our services or have any comments and suggestions, please feel free to communicate with us, we will do everything to serve you. Your satisfaction is our aim, the company's joint development with customers is our persistent pursuit.
In the future, customer service center will further increase, we will be "customer first" hundred and twenty percent for the purpose of using the services to our customers completely satisfied!